Whether you have a question about your order, want help choosing the right bundle, or need to request a refund under our 60-day guarantee, our customer support team is here to help.
Support Email
Email: support@memo-honey.co
Response time: within 1–2 business days
Hours: Monday – Friday, 9 AM – 5 PM Eastern Time
Common Requests
- Order status: include your order number in the subject line.
- Refund request: we honour a 60-day money-back guarantee (30-day minimum use). See our Refund Policy for details.
- Product questions: we're happy to help you decide between the 2, 3, and 6-bottle bundles.
- Ingredient / safety questions: our team can send you the full label to share with your physician.
Business Address
MemoHoney® — US Fulfilment Centre
[Address available on request via support email]
Feedback & Reviews
After 30+ days of consistent use, we'd love to hear about your experience. Reviews submitted via our support inbox may be featured (with your permission) on our reviews page.